International Orders
Shipping is not restricted to any region, our services are present worldwide.
- International shipping rates may vary, therefore, to calculate the shipping rates, you can select ‘international shipping’ as your delivery at the checkout with your desired products. Then, you will be able to see the applicable shipping rate on your order before its processing. In the order form, you can also choose the maximum shipping cost.
- For products that are heavier than 5 lbs., we will send a quote via email after receiving your order. In such cases, our shipping rate estimator will not be of use.
- All international orders earn no handling fee. Any customs fees imposed by the customer’s customs office is his/her responsibility.
- We mention the actual value and contents of the package after marking your order as merchandise, e.g. “Hard Drive – Computer Hardware”). If you’d like us to mark your order as gifts, we can regretfully only omit the receipt from the package upon your request at the time of order placement, however, we cannot mark the order as gift.
- If you are a repeat customers, our order facility process will be of benefit for you, without any delays.
- For all other international customers, we appreciate you placing your orders with us, however is it unfortunately not in our control to verify international credit cards due to the limits imposed by your home country. We often receive a number of fraudulent credit card complains, therefore, we are forced to reserve the right to restrict, delay, or perhaps cancel credit card payments for order billed and shipped to foreign addresses. In order for us to verify credit card payments, we recommend you pay through PayPal or Wire Transfer.
- We recommend that international credit card buyers use PayPal to place their orders, you can simply pay at paypal@OptimumDevices.com. Payments made through PayPal can be verified without any delays in many parts of the world.
- If in case you do not have a PayPal account, it is recommended you pay using Visa, or MasterCard, or American Express. Please also be informed that it may take over 7 business days for payment verification.
- Verification of your payment can become easier if you have an official email address with the company’s domain.
- It is difficult to verify a few Amex and Visa/MasterCard accounts depending on the card issuer and/or country. Hence, after verifications options have been exhausted, we may ask you to email or fax identification proofs. Otherwise, you may be asked to pay through Wire Transfer TT.